Job Title: Community Engagement Intern-New York
Location: New York City
Reports to: Sr. Community Engagement Manager
FLSA Status: N/A (Intern position for college credit)
The Community Engagement Intern in NY is primarily responsible for supporting the Community Engagement Department with the Volunteer Onboarding and Recognition Process. The CE Intern will work with the CE Staff to foster the connection between the organization and applicants in the process of becoming volunteers. They will also assist the CE Coordinator with the processing of volunteer surveys, interviews and reference checks. Works 10-20 hours per week and some weekends.
Essential Duties & Responsibilities: (Other duties may be assigned at the discretion of the Supervisor.)
• Supports department with the onboarding and recognition process of volunteers
• Conducts preliminary interviews with volunteer applicants and completes reference checks as needed
• Sends regular communications to applicants as needed, e.g. regarding our interview schedule, training calendar, completing background checks and upcoming volunteer events
• Provides ongoing support to volunteers throughout onboarding process
• Collaborates with the Community Engagement team to facilitate volunteer appreciation activities and events
• Maintains the volunteer portal; keeps current with regard to active vs. inactive status of volunteers, follows up with all applicants, updates contact information, etc.
• Represents CE Department at NYC community fairs and recruitment events
• Facilitates in person Volunteer Orientations
• Prepares orientations materials for NYC- including but not limited to; Prep, logistics, wrap-up, Secure location, and coordinate snacks and/or meals
• Maintains confidentiality and protects sensitive data at all times
• Keeps office stocked with volunteer snacks
• Attend trainings and meetings to learn the volunteer process
Knowledge, Skills, Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.
• Experience or willingness to conduct general information sessions to perspective volunteers
• Experience with community outreach, engagement or mobilizing preferred
• Experience or willingness to work with youth and/or LGBTQ populations strongly preferred
• Ability to communicate effectively and build rapport with a diverse audiences
• Ability to work independently and manage multiple tasks
• Computer literacy, including extensive knowledge of Microsoft Word, Excel, and Power Point
• Experience or willingness to work in a multicultural environment where commitment to diversity based on race, ethnic origin, gender, age, sexual orientation, gender identity, and physical ability is an important institutional value
• Strong commitment to The Trevor Project’s mission
• Graphic Design skills a plus
Supervisory Responsibilities: None
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee is occasionally required to lift up to 40 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: While performing the duties of this job, the employee is occasionally exposed to wet and/or humid outside conditions. The noise level in the environment is moderate. The employee is required to work some Saturdays, Sundays and evenings.
Note: “The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.”
Please send a resume and cover letter to: [email protected] and complete the employment application at: http://www.thetrevorproject.org/pages/employment-application
The Trevor Project is an equal opportunity employer, with a strong commitment to a diverse, multicultural staff. Transgender people and people of color are especially encouraged to apply.