To volunteer at Trevor, you’ll need the right technology. Security, privacy, sound quality, and a strong internet connection are all key elements to providing a safe and supportive experience for the young people you will be supporting. Counselors will be using multiple platforms on shift, and it is important that applicants are comfortable multitasking across different systems.
Please read below for more information on technology requirements for Volunteer Crisis Counselors.
To become a TrevorChat/TrevorLifeline volunteer, you must have:
A personal laptop or desktop computer with a minimum of 8GB of RAM – no tablets, iPads, mobile phones, public computers, or computers issued by your employer.
- Please note that Chromebooks and Chromeboxes most often do not have enough RAM to meet these requirements.
An up-to-date operating system supported by Apple, Microsoft, or Linux
- For Apple computers this is MacOS Sonoma, Ventura or, Monterey
- For PCs this is Windows 10 or Windows 11
- If needed, here’s how to update your operating system for Macs and PCs
The Chrome web browser version 100 or higher installed on your computer, not Safari, Edge or Chromium.
- Need to download Chrome? Click here
A secure, private high-speed internet connection – unsecured public networks like hotels, restaurants, or coffee shops can’t be used.
- A minimum of 10 Mbps download speed, 5 Mbps upload speed: Check your download and upload speeds here
- Fast page load times, measured by an Octane score of over 30,000: Check your Octane score by clicking “Start Octane” here
A private space to work
Read more about all of our technology requirements here.